xfinity flex not showing home screen

Xpert Founding Member Try holding the wps button on the bottom for 7 seconds. How to troubleshoot includes checking your connections restarting your television restarting your cable on a computer or remotely restarting your cable box and restarting your modem or gateway.

Comcast Xfinity Xr15 Urc Support

It looks like something is wrong on Comcasts end since Xfinity Flex is not working for many but there is no official word from the service provider right now.

. Xfinity Flex review. If youve completed the steps above and theres still no picture. Press the XFINITY button on your remote.

Customers can navigate live TV on demand movies and shows web video and online streaming services like Netflix and YouTube in a simple fast and intuitive way. Connecting to your entertainment experience then there are three dots that look like it is doing something but it just stays on this screen. 2 level 1 Fast-Frame 1y Connect it to Ethernet then reboot let it stay for apx 15mins.

2 Connect the HDMI cord into the back of the Flex receiver. 1 Connect the power adapter to the back of the Flex receiver. Settings is also located on the Home page on Xfinity Flex streaming TV Boxes.

No matter what I do it is stuck on the screen that says Welcome. It gives them one integrated guide to access all of their favorite streaming video and music apps as well as a TV interface to manage their Xfinity WiFi mobile security. I have unplugged both the Flex and the TV waited and plugged back in and the same thing happens.

Available to all Xfinity Internet customers across the country starting next week the Xfinity Flex service is packaged with an Internet-connected 4K HDR streaming TV device which comes with Comcasts award-winning voice remote one integrated guide for accessing popular streaming video and music choices as well as Comcasts home WiFi mobile security. Scroll to and select Apps or Networks. Your device is now connected to your Netflix account.

Enjoy and manage TV high-speed Internet phone and home security services that work seamlessly together anytime anywhere on any device. 3 Connect the power adapter to a nearby power outlet. Once in the Netflix app select Sign In.

However this method has the potential that can fix if the HBO Max is not working on your Xfinity Flex Streaming device. Reinstall The App on Your Xfinity FlexBox. You can try clearing the cache data and other temporary files that are causing this kind of issue.

Get the most out of Xfinity from Comcast by signing in to your account. Xfinity stuck on welcome screen. On the Services tab tap the Troubleshoot button in the Flex section.

Press OK or center of directional pad to go to the Settings menu. Xfinity For full functionality of this site it is necessary to enable JavaScript. It should bring up a screen asking if you want to disconnect from the WiFi.

So on the lines of that just a simple flex home screen app where you could easily control the basic setup of the apps andor shows music etc. You can then change to a different resolution by pressing the xfinity button on your remote and selecting the gear icon Settings Device Settings Video. If it does try to set it back up.

It turns on like normal and the remote works but its stuck on a screen with the tabs Account Settings Help and below that refresh. It shows its connected to the internet and you can select the account and settings tabs and access them as usual but when I click Help it shows the error code ENT-22013. Xfinity X1 is a game changer allowing millions of people to search and discover the content they love like never before.

Xfinity Flex is a 4K streaming device included with Xfinity Internet that extends the best features of X1 to customers who prefer only a broadband experience. You can also go to the Devices tab by tapping the Troubleshoot button after selecting the Flex streaming TV Box youre trying to fix. Confirm that the TV is set to the proper input.

Yes to all the above. See what Flex can do and how easy it is to get started in the video or follow the step-by-step activation guide within this overview. Open the Xfinity My Account app on your mobile device and sign in with your Xfinity ID and password.

Thank you for the helpful response. It is easy to set up has a great voice search and lets you monitor your. Still find no luck.

I actually tried to set this up a few. If you are not yet a member follow the signup prompts or set up your membership online. 4 Connect the HDMI cord to your television.

Scroll down to the bottom and select Settings. This should bring the picture back by setting the resolution to 720. Xfinity Support on Reddit clarified that the error code ENT-22013 suggests that the Flex Box cannot reach the server to load the menu because of some API issue.

Setup takes just five steps. Comcasts new Xfinity Flex streaming platform lets its internet-only customers pay 5 a month for a 4K HDR-ready connected box that will allow them to watch Netflix Amazon Prime and other. Press Exit Exit Exit 720 on your Xfinity remote.

5 Turn on the Flex receiver with your remote control. That you would want on your customizable home screen also making initial sign in and settings control a routine. You can also scroll down to the bottom and select Settings.

Use your remotes keypad to go to Settings. With Xfinity xFi and Xfinity Flex we are including all of that and more with our Internet service all in one place on the best screen in the home Xfinity Flex also provides customers with an easy way to better manage control and enjoy the connected home by enabling them to easily access their entertainment find their Wi-Fi password. Locate the Netflix app then press OK.

Secure the HDMI cable between your TV and the Xfinity Flex streaming TV Box. 1 More posts from the Comcast_Xfinity community 24 Posted by. The Xfinity Flex is off to a good start.

Plug the power adapter into an electrical outlet and connect it to your Xfinity Flex streaming box then follow the on-screen prompts to activate. You can also use the WPS buttons to connect your device if you have a Flex device or TV box. Press the xfinity or Home button on your remote.

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